Meet James - the bloke behind INEX Electrical

Licensed Gold Coast electrician, owner-operator, family business. Based in Southport with my wife Melanie.

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Read my story
A full-body photograph of a smiling couple, James (an electrician) and his wife Melanie (the owner of INEX Electrical), standing proudly together on a quiet residential street. They are positioned centrally, with James' right arm around Melanie. James wears a blue short-sleeved INEX Electrical uniform shirt with a visible logo, a tool belt with various pouches, and dark work pants. Melanie wears an olive-green button-up shirt and light tan trousers. To their right, next to a blue aluminum stepladder, sits a red and black tool bag. On the far right is their white commercial work van with a roof rack holding multiple ladders, and a large 'INEX Electrical' logo is partially visible on the side of the van. The setting is a suburban street on the Gold Coast at sunset. The background features modern-style houses and lush green trees. A beautiful golden-hour sun is setting over the tree line, casting a warm, soft glow across the entire scene and creating a distinct sunburst on the left.
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James, an electrician and owner of INEX Electrical on the Gold Coast, leaning comfortably against his open white work van at the end of a workday. He is wearing a navy blue INEX Electrical work shirt, dark pants, and a leather tool belt. The van's sliding door is open, displaying an organized interior with tools and a ladder. The scene is lit by warm, golden hour sunlight as James looks thoughtfully into the distance with a relaxed, satisfied expression.
THE OWNER-OPERATOR

I've been doing this for over 15 years, and I started INEX because I wanted to do it my way.

My name’s James Scutt, and I’m the owner of INEX Electrical. I’m a Gold Coast local – my wife Melanie and I are based in Southport, and this business is a big part of what we’re building for our family.

I started INEX after 15+ years working in the industry for other people. I’d seen how the big outfits run – call centres, apprentices unsupervised, surprise invoices, jobs that “almost finished” weeks ago – and I knew I could do it differently. Smaller, more personal, more accountable. Just me doing the work, dealing with the customer, taking responsibility for the outcome.

That’s what INEX is. One bloke, doing the work properly, turning up when I say I will.

The principles I work by

These aren’t slogans. They’re how I run every job.

Turn up when I say I will

If I say I'll be there at 8am, I'll be there at 8am. If I'm running late because a job ran over, you'll get a call. Simple as that.

Treat your home like my own

Drop sheets down, clean as I go, walls patched if I cut into them, switchboard labelled, rubbish out. I wouldn't leave my own place a mess, and yours doesn't get a different standard.

Done right the first time

No shortcuts, no "we'll see how it goes," no using cheaper parts to save a few dollars. If a job's worth doing, it's worth doing properly - and I'll quote fairly so the budget's right upfront.
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THE BUSINESS

INEX is a local family business, not a franchise.

While INEX is a true local business, my wife Melanie actually works full-time as a nurse here on the Gold Coast, which means INEX is 100% owner-operated by me. This business is a massive part of what we are building for our family’s future. When you call INEX, you are dealing directly with the owner every single time. You’re calling a real local business with a real reputation to protect, not just a number on a call centre’s screen.

James and Melanie from Inex Electrical Gold Coast
A candid photograph of James Scutt in a navy work shirt with an 'INEX Electrical' logo, sitting in the open driver's side doorway of a white service van. He is smiling while looking down at a tablet he is holding. The background shows a residential street with houses on the Gold Coast.
THE WORK

Every job gets my full attention, because I don't have a team to delegate to.

The downside of being a one-man operation is that I can’t always pick up the phone, and I can’t always get to you today. The upside is that the person who quotes your job is the person who does your job. There’s no handoff, no “we’ll send our best guy,” no second visit because the apprentice didn’t know what they were doing. Just one electrician, doing the work, taking responsibility for it.

Got a job in mind?

Call direct, or send through the details and you'll get a quote back the same day.

QLD Licence 1510293 · Owner-Operated from Southport · Servicing all Gold Coast suburbs

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James, the owner of INEX Electrical, standing and smiling confidently in the doorway of a modern Gold Coast home under renovation. He is wearing a short-sleeved navy blue work shirt and khaki shorts. A red tool bag sits at his feet on a paved path, with exposed electrical wiring and construction materials visible in the background.
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